Privacy Policy

Effective Date: April 2025

 

This Privacy Policy (the “Policy”) sets out how Become Coaching (“we,” “us,” “our”) collects, uses, discloses, and protects personal information in connection with the operation of the website located at thebecomecoach.com (the “Website”) and the provision of our products and services.

 

We are located in British Columbia, Canada and are subject to the Personal Information Protection Act (British Columbia) (“BC PIPA”) and the Personal Information Protection and Electronic Documents Act (Canada) (“PIPEDA”).

 

By accessing or using the Website, or by providing personal information to us, you consent to the collection, use, and disclosure of your personal information in accordance with this Policy.

 

1. Definitions

 

For purposes of this Policy:

 

1.1 “Personal Information” means information about an identifiable individual as defined under PIPEDA and BC PIPA.

 

1.2 “Processing” means any operation performed on Personal Information, including collection, use, disclosure, storage, transfer, or destruction.

 

1.3 “Service Providers” means third-party entities engaged by us to perform services on our behalf, including website hosting, payment processing, analytics, and marketing services.

 

2. Collection of Personal Information

 

We may collect Personal Information in the following circumstances:

 

(a) Direct Collection: When you voluntarily provide information by subscribing to our newsletter, requesting a resource, completing a purchase, or contacting us.

(b) Transactional Collection: When you purchase a product or service, including name, billing address, and payment information (processed by third-party payment providers such as Stripe or PayPal).

(c) Automatic Collection: Through cookies, analytics, pixels, and similar technologies that capture IP addresses, browser type, device information, and browsing behaviour.

(d) Third-Party Sources: From advertising platforms, analytics providers, or other Service Providers engaged by us.

 

3. Use of Personal Information

 

We use Personal Information only for purposes that a reasonable person would consider appropriate in the circumstances, including:

 

(a) To provide, maintain, and improve our products and services;

(b) To process and fulfill transactions;

(c) To send administrative communications, including confirmations, receipts, and updates;

(d) To send marketing and promotional communications, subject to consent requirements under Canadian anti-spam legislation (CASL);

(e) To analyze Website usage and improve functionality;

(f) To comply with legal and regulatory obligations; and

(g) For any other purpose for which you provide consent.

 

4. Consent

 

4.1 We will obtain your consent to collect, use, or disclose Personal Information except where otherwise permitted or required by law.

 

4.2 Consent may be expressed (e.g., by signing up to receive emails) or implied (e.g., by continuing to use the Website after being given notice of this Policy).

 

4.3 You may withdraw your consent at any time by contacting us at [email protected]. Withdrawal of consent may affect our ability to provide services to you.

 

5. Disclosure of Personal Information

 

We do not sell or rent Personal Information. We may disclose Personal Information in the following circumstances:

 

(a) To Service Providers, including Kajabi, Stripe, PayPal, Google, and Meta, for the purposes of hosting, payment processing, email delivery, analytics, and advertising;

(b) To legal or regulatory authorities, where required to do so by law;

(c) To protect our legal rights, property, or safety, or that of others;

(d) In connection with a business transaction, such as a merger, acquisition, or sale of assets.

 

6. International Transfers

 

6.1 We are located in Canada; however, some Service Providers process or store Personal Information in the United States.

 

6.2 By providing Personal Information, you acknowledge and agree that your information may be transferred outside Canada and may be subject to the laws of foreign jurisdictions, including lawful access by governmental authorities in those jurisdictions.

 

7. Retention of Personal Information

 

We retain Personal Information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When Personal Information is no longer required, it will be securely destroyed or anonymized.

 

8. Safeguards

 

We implement reasonable administrative, technical, and physical safeguards to protect Personal Information against loss, theft, unauthorized access, disclosure, or misuse. While we take steps to protect your information, no security system is infallible.

 

9. Your Rights

 

Subject to limited exceptions under applicable law, you have the right to:

 

(a) Request access to the Personal Information we hold about you;

(b) Request corrections to any inaccurate or incomplete information;

(c) Withdraw consent to further Processing;

(d) Request deletion of your Personal Information, subject to legal requirements; and

(e) Lodge a complaint with the Office of the Information and Privacy Commissioner for British Columbia or the Office of the Privacy Commissioner of Canada.

 

Requests may be submitted in writing to [email protected].

 

10. Children’s Privacy

 

The Website and services are intended for individuals aged 18 and over. We do not knowingly collect Personal Information from children under 18. If we become aware that Personal Information has been collected from a minor without parental consent, we will take steps to delete it.

 

11. Third-Party Links

 

The Website may contain links to external sites. This Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

 

12. Changes to this Policy

 

We may update this Policy from time to time to reflect changes to our practices or legal obligations. Updates will be posted on this page with an updated effective date. Continued use of the Website after such changes constitutes acceptance of the revised Policy.

 

13. Contact Information

 

Questions regarding this Policy or our privacy practices may be directed to:

 

Become Coaching

P.O. Box 387

Radium Hot Springs, BC V0A 1M0

Email: [email protected]